Business Manager on Otter

[Resolved] Major Operational Issues Detected

Thu, 09 Apr 2026 16:18:11 +0000

MITIGATED - We detected an issue potentially causing latency/slowness in some of our products, including Otter Dashboard and the Otter App.

Update as of 9:52 AM PST: This issue has seen recovery and our team is continuing to monitor the fix.

Thank you for your patience.

[Resolved] Access Issues Detected

Tue, 11 Nov 2025 20:20:40 +0000

RESOLVED - We have detected potential issues with subscriptions that may access to Order Manager and Otter Dashboard. This is not affecting everyone, only a fraction of customers.

We are prioritizing this issue and working toward a resolution. We thank you for your patience.

[Resolved] Analytics Issues Detected

Tue, 04 Nov 2025 04:46:40 +0000

Resolved - We have detected an issue impacting Analytics.

You may be experiencing issues with Otter Dashboard Analytics not loading. Our team is prioritizing this fix.

We are beginning to see recovery with this. We thank you for your patience as we work through this.