Recently, based on average data, it looks like this system has gone down for about 87 minutes at a time.
5 entries, newest to oldestMITIGATED - We detected an issue potentially causing latency/slowness in some of our products, including Otter Dashboard and the Otter App.
Update as of 9:52 AM PST: This issue has seen recovery …
MITIGATED - A widespread issue potentially affecting order management, analytics, menus and latency has re-opened after some detections of issues. We are not expecting too many issues, and are seeing …
February 13, 2026 at 4:35 AM UTCRECOVERED - We are investigating a widespread issue potentially affecting several of our products, including Order Management, Analytics, Hardware, and Integrations.
Update as of 10:23pm PST: We are …
November 18, 2025 at 5:24 PM UTCRESOLVED - We have detected an issue affecting order imports for several potential integrations, due to a 3rd-party Cloudfare outage. This seems to mainly be affecting UberEats order imports, but may …
November 11, 2025 at 8:20 PM UTCRESOLVED - We have detected potential issues with subscriptions that may access to Order Manager and Otter Dashboard. This is not affecting everyone, only a fraction of customers.
We are prioritizing …