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Tablet Software

Recently, based on average data, it looks like this system has gone down for about 73 minutes at a time.

3 entries, newest to oldest

April 9, 2026 at 4:18 PM UTC

Major Operational Issues Detected  ℹ

MITIGATED - We detected an issue potentially causing latency/slowness in some of our products, including Otter Dashboard and the Otter App.

Update as of 9:52 AM PST: This issue has seen recovery …

February 13, 2026 at 4:35 AM UTC

Major Operational Issues Detected  ℹ

RECOVERED - We are investigating a widespread issue potentially affecting several of our products, including Order Management, Analytics, Hardware, and Integrations.

Update as of 10:23pm PST: We are …

October 29, 2025 at 4:46 PM UTC

[Printer Issues Detected]  ℹ

RESOLVED - We are investigating a potential issue that might affect printers. Printers may be offline and not printing orders, mainly affecting ethernet/cloud printers, however, it may expand to …